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Client Satisfaction Survey

Client Satisfaction Survey

Thank you for entrusting our practice with your business.

Please can you kindly complete a short survey, on the service received, which will enable us to measure the level of service provided by our FSP.

    Please provide your name.

    Please provide your email address.

    1. How would the rate the level of service received from our FSP?
    2. Does the services or products discussed meet your expectations, and performance outcomes?
    3. Would you recommend our FSP to a friend/family member?
    4. If you would recommend our FSP, can you kindly tell us why?
    5. If you would not recommend us, can you kindly provide us with the reason?

    6. If you would recommend us to a family member or friend and know someone who would benefit from our services, please can you kindly provide us with their contact details with their consent and we will gladly contact them.
    7. What can we do to better serve you and your family?
    8. Please can you advise on the Product/Service Provider/Insurers with whom you have last interacted with in the last 6 months, and the required aspects that needed to be addressed?
    9. What was the service level of noted Product/Service Provider/Insurer?
    10. What aspects could be improved on part of the Service/Product Provider/Insurer if any?